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How to check the status of an Order?
The order status can be checked on the website in the Orders section, by logging in to the account used to place the order.
FAQ
FAQ
How to pick up the order from the factory?
Currently pickup option is not available, however it may be available in the future.
What are the shipping options?
During the ordering process, you will be able to select the shipping method from multiple available options, and your order will be shipped accordingly.
How can I pay for my order?
Payments can be made through debit and credit cards.
Can I make a modification to my active order?
This may or may not be possible depending on the current status of the order. Please email at info@muni-pack.com to check if modifications can be made to your active order.
Can I repeat my order?
Yes, this may be possible, please email at info@muni-pack.com with the requirements and previous order details.
What file formats can I upload?
Please refer to page Design Guidelines.
Can I get assistance regarding using online design tool?
Please email your questions to info@muni-pack.com, and our representative will respond.
What will be the thickness of the box I am ordering?
The thickness of the box will be approximately 0.125 inches, and the thickness may vary within accepted tolerances. The customer agrees to this before ordering.
The boxes that I am ordering are Corrugated Boxes?
Yes, you are ordering corrugated boxes.
